Every proposed solution must in part be based on knowledge from outside of healthcare
- Ian Leistikow
Move away from scale to singularity by making a difference in people’s lives
Eliminate internal competition to focus on synchronicity with team members and patients
Focus on tomorrows challenges, today
Design services according to patients/customers individual needs
Make small changes happen constantly/on the spot
Treat lives as singular
Stimulate spontaneity in your relationship with patients/customers
Patients are your team members
- Reuben Blackstock & Agata Rukat
Wednesday 12 September 2012
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